Terms and conditions

See terms and conditions imposed by SC Awesome Projects SRL, when accessing and using the services offered through the Hostico website.

Terms and conditions

Hostico terms and conditions

Hosting plan resources and limitations

Contract (Agreement) for the registration of .ro domains:

Rules for the registration of .ro domain names and subdomains:

S.C. Awesome Projects S.R.L. offers through Hostico.net, web hosting services to customers in Romania. The following terms and conditions are created to provide the highest level of service availability.

Contents

All services provided by SC Awesome Projects S.R.L. will be used only in legal detriment. Transmission, storage or presentation of any material in disagreement with the laws of Romania and the European Union is prohibited.
This includes but is not limited to: copyrighted material, material we found to be threatening or obscene, material that endanger the national security, or material protected by other laws. The customer agrees to provide and sustain the innocence of SC Awesome Projects S.R.L. from any requirements that might arise because of malicious use of the services offered by the client.

Examples of prohibited content or links that go to these pages
  • Software for IRC
  • Pirated software
  • Hacking websites, programs or archives
  • Warez websites
  • Websites for adults
  • Game servers
  • Distribution of audio files or any different material in which the account owner does not own the copyright

All services provided by SC Awesome Projects S.R.L. will be used only in legal detriment. Transmission, storage or presentation of any material in disagreement with the laws of Romania and the European Union is prohibited.
This includes but is not limited to: copyrighted material, material we found to be threatening or obscene, material that endanger the national security, or material protected by other laws. The customer agrees to provide and sustain the innocence of SC Awesome Projects S.R.L. from any requirements that might arise because of malicious use of the services offered by the client.

SC Awesome Projects S.R.L. will be the only one who decides whether the contents of a website violates these rules. Content that does not comply with these rules will be removed from the customer`s account without prior notice.
Hosting any of these files is considered a violation of the terms and conditions :

IRC

We DO NOT allow the operation of IRC servers, Egg Drops, BNC, or IRC bots on our network. Files with references to IRC or any resemblance are thus prohibited. Also any program that acts like an IRC server or offers chat functionality that runs background processes is prohibited.

Proxies

We do not allow the use of proxy servers of any kind, either for personal or professional use. Files with references to proxy servers or any resemblance are prohibited.

Ads through E-mail
  • Sending large volumes of e-mail of any kind is not permitted on shared accounts of SC Awesome Projects S.R.L.
  • Spamming, sending unsolicited messages from any Hostico server or any server localized in the Hostico network is prohibited. Hostico will be the only one who decides what constitutes a violation of this rule. This also includes software with Opt in/Opt out options and email that directly or indirectly makes reference to a domain hosted on Hostico servers
  • Using unconfirmed mailing lists. Subscribing email addresses to any list without the consent of the mailbox owner is not allowed . All mailing lists used by Hostico customers must have the enrollment confirmed. The message confirming enrolling of each mailbox must be kept for the entire duration of existence of the mailing list. Buying/selling email addresses from/to various third parties for sending email from/to any account hosted by Hostico or referring to any Hostico account is not allowed
  • Promoting, transmission, or otherwise making available any software, product or service that is designed to violate this document or any other document of an ISP, which includes but is not limited to sending of UBE (Unsolicited Bulk Email), initiation of pings, flooding, email bombardment and DDoS attacks, is forbidden
  • Collecting email addresses, or any unauthorized collection of email addresses without notifying the mailbox owner is forbidden.
  • Operating an account on behalf of, in connection to, or reselling any services to persons or firms listed in the Spamhaus Register of Known Spam Operations (Spamhaus Register of Known Spam Operations (ROKSO)) through database from www.spamhaus.org is prohibited.

ShoutCast Servers

We do not allow the use of Shoutcast servers due to overload problems of the equipment/network

Processes running in Background

We want the users to request permission before launching persistent processes that could cause server overload.

PHP Shells

Use and storage of PHP shells or any resemblance to these scripts is forbidden.

Port Scanning

We do not allow port scanning from our servers and network.

Abuse of the server

Any attempt to undermine or cause harm to a Hostico server or a Hostico client is forbidden, the following rules include but are not limited to this fact :

  • authentication on a server or account which you are not authorized to access
  • accessing data or taking any action to obtain services not intended for your usage
  • attempt to test or scan for vulnerabilities of a system, subsystem or network
  • handling, breaking, modification or corrupting in any kind of the security or the authentication measures without prior authorization
  • the transmission of material that contains viruses, trojan horses, worms, time bombs, cancel bots or other programming routines intended to cause harm, destructions, malfunction or damage in any way of the operation of a computer or operating system
  • mixing, intercepting or expropriating of any system or information
  • mixing with the services of any user, host or networkincluding without limitation the overloading methods "flooding", "mail bombing", "crash" of any system

You will be held responsible for all actions of your account regardless of whether were performed ​​by you or by others
All SC Awesome Projects S.R.L. subnets, located on SC Awesome Projects S.R.L. dedicated servers must adhere to these rules

Planned maintenance operations and service interruption (Downtime)

Hostico will use its technical and commercial methods to provide functional services 24 hours a day, 7 days a week. Customers shall be informed that temporary services may be inaccessible or inoperable for various reasons, including periodic maintenance procedures or upgrades ("Planned Maintenance Operations"); or malfunction of services and causes that are not under the control of Hostico or can not be foreseen by Hostico, including interruption of telecommunications or digital transmission lines, attacks on networks, network congestion or other failures. Hostico will notify customers at least 48 hours before performing maintenance operations and will use all available means to minimize technical and commercial interruptions, inaccessibility or inoperability of its servers. Hostico has no responsibility for interruptions caused by the actions of a user.

Refunds

Refunds will be made only for whole months. Of the amount to be returned, it will be deducted the price of the services offered for free at the moment of enrollment in the Hostico services. The price paid for the cPanel license can only be returned if the payment or activation date is between 16th of the current month and 14th of the next month.

Any violation of these terms and conditions will result in blocking the refund for the customer

Limiting the use of resources.

The detailed list of resources assigned to every hosting plan can be seen by accessing Resource Usage.
Any account that will consume more than 50% of CPU or memory can be suspended without prior notice in order to find an agreeable solution for the customer and "Hostico" to continue to host the related services.

Hosting of content management systems (CMS) intended for online commerce like osCommerce, OpenCart, PrestaShop, PortalShop, ZenCart, Magento, is allowed only in the Business and SEO hosting plans.

Audio and/or video streaming is not permitted on Hostico equipments and network

Any account that uses the connection in an excessively way, may be suspended without notice in order to find an agreeable solution for the customer and "Hostico" to continue to host the related services.

Background processes

Running unauthorized background processes may lead to suspension/termination of the account. Hostico reserves the right to do these actions in its sole discretion.

Generation, Termination, and Billing the Account

The account be billed on the day the order is processed, regardless of the date in which they are. The account will not be billed again until the next renewal of the services.

Postal Money Orders: The accounts of the clients who decide to pay through postal order, will be paid upon receipt of such payment or evidence of such payment.

The suspension of unpaid accounts: The accounts will be suspended if payment is not received within 14 days from issuing the invoice.

Deleting unpaid accounts: The accounts will be deleted if payment is not received within 30 days of from issuing the invoice. All data related to the account will also be deleted.

Cancellation Procedure: Valid evidence to prove ownership of the account is required for cancellation/deletion of an account. This includes but is not limited to, billing information such as billing date, account password from the client. Insecure information such as contact email address or billing address is not accepted as proof.

Backup

It is the client`s obligation to ensure that they backup their data. Hostico is not responsible for data loss caused by third party software that is not maintained by Hostico (cPanel/Plesk are not associated with Hostico). Also, Hostico is not responsible for disastrous changes made ​​by accounts administrators in terms of the applications running on them, this including both web pages, scripts, databases and mailboxes with their content.

Limitation of damages

Recovery of damages from Hostico can not exceed the total amount received for the account.

.RO Domain Registration

.RO domains registered for a 10 year period actually have an undetermined life span. This life span depends on terms imposed by ROTLD and it can be modified at any time and have an annual fee introduced. .RO domains registered for 10 years will have the registrant’s (owner’s) details set to those of the customer.

According to the contract signed between Hostico and the National Institute of Research and Development in IT - Bucharest (ROTLD), annual .ro domains will have Hostico details set for the Owner contact.

This clause, specified by ROTLD is mandatory in the contract and can not be modified. This clause limits the administration of the .RO annual domains through the usage of the client account obtained from Hostico.

Modification of the owner details for the domain, done via an invoice is possible at any moment except the last week before the expiration and after the expiration date. This modification also implies changing the lifetime of the domain from an anual one to an undefined period and also gives the customer administrative access to the domain through a panel provided by ROTLD.

Annual .RO domains can be transformed at any time into undetermined life span domains as long as the domains are not in a delete phase. Due to the manual processing of the transformation requests by ROTLD it is recommended that the applications be sent at least 14-21 days prior to the expiration date of the domain. This transformation implies a tax which will be paid to Hostico and Hostico will also pay the tax to ROTLD. When the transformation process is finalized the registrant’s (owner’s) details will be set to those of the customer.

Hostico reserves the right to suspend the activity of any domain utilised or involved in illegal activies, spamming or trademark or copyright issues without the need of a previous notification. The task of identifying any possible trademark or copyright infringement is up to the customer in the process of a domain purchase and Hostico can not be held responsible for this aspect.

Comodo Positive SSL Certificate

The SSL Certificate is offered free of charge for the hosting packages in the following categories : Business, SEO, Reseller and VPS . The SSL Certificate is offered free of charge for the time being for the entire contracted period of the hosting package under the following conditions :

  • the payment period selected for the hosting package must be at least annual
  • the domain for which the certificate is requested has to be hosted on the hosting package which benefits from this offer and also on server in the Hostico network

The continuity of this offer can at any time be terminated by Hostico. In the likelihood that this offer will no longer be available the customers will have the posibility to pay for the renewal of the ssl certificate.If this offer is no longer available the SSL certificates ordered/renewed based on this offer will remain functional on their entire purchase period and will only be charged for a possible renewal once their availability period has ended. The type of SSL Certificate offered free of charge will be decided by Hostico.

General

This document may be changed without prior notice

These Terms and Conditions are a contract between Hostico and the client

By opening an account the customer agrees with the above mentioned

Any fact not shown in this document is open to interpretation and change by Hostico without any prior notice.

All prices except the 30 days money back guarantee are non-refundable and non-negotiable.

The money back guarantee within 30 days does not apply to domains and SSL certificates.

Any violation of this document may result in termination of your account. Hostico reserves the right to remove any account without prior notice.

We reserve the right to remove any account with 15 days prior notice.